Showing posts with label Restaurants. Show all posts
Showing posts with label Restaurants. Show all posts

Sunday, November 5, 2017

Go. Go. Go. (Because No Matter What, You Have to Try)

It's been over a year since I wrote a blog on here. It's amazing how fast time moves by. I'm not even sure what I'm planning to write about right now. Part of that may be because I'm sick with a cold and have brain fog, but I think part of it is that there is just too much going on that it's overwhelming and hard to focus on one particular idea.

On the home front, our son is two years old now. He's becoming such a wonderful and intelligent little boy. I couldn't be prouder. His vocabulary is still minimal but he at least has some useful words going for him: "go" seems to be his favorite go-to whenever he wants something. He gets behind me like I'm a train and says "go go go" to lead me wherever he wants to go. He also learned to say "no" a week after turning two. It's amazing how quickly that word happens! I'm particularly grateful he learned the word "bye" on his birthday. Albeit, he said it to a fountain at the Westlake Promenade, but he said it. At least now when our friends leave, he says "bye" instead of "go! go! go!".

Our son on the "go" during his two year photo shoot

Watching him every day reminds me of how carefree life could be. Yet, at the same time, it reminds me that no matter what age you are, things are never easy, and you always think it was easier when you were younger. But that's not really true, is it? No matter how small the situations we used to face seem to us, in comparison to what we're going through now, it was probably just as stressful at the time. When our son throws himself down on the floor over not getting anymore raisins (or a third apple for the day!), I'm sure, in that moment, it's the end of the world for him. It's the most stressful thing he's ever experienced in his life. The difference is, as a two year old, he throws his fit, he cries, and screams, and ten minutes later, he's forgotten about it. He's moved on. It happens time and time again, whether he's refused something or he gets rambunctious and runs straight into a wall accidentally (which he didn't even cry about and I still don't know how!).

The most notable time was when we first moved into our new house. It's two stories and our son had never dealt with stairs before. Our first full day in the house, he decided to try walking down the stairs. And he fell. My heart leaped from my chest in that moment. I caught him halfway down the stairs. He had a bump on his head. He cried. And yet, fifteen minutes later he was running around the house playing as usual and a half hour later, he was crawling back up and down the stairs without fear. (He hasn't tried to walk down since and has become very proficient on them!). I, on the other hand, still hold my breath, two months later, every time I watch him go near the stairs.

So, here's the real question.

At what age did we stop learning to move on? At what age did we decide we needed to stress all day long, otherwise we'd never find a solution for our problems? It happens subconsciously...and I'm sure there are people out there who know how to deal with their stress that this doesn't apply to. However, for the rest of us, I feel like we spend our days floundering going over the many missteps we took and pondering over how to correct them.

As a restaurant owner, I know this is a problem both my husband and I deal with. We spend days, weeks, months...at this point, years, trying to figure out reasons for anything that's gone wrong. Some days, like last night, we're busy. Not just busy. We were packed. But other days, it seems like the entire world is staying home. That may be the most confusing part of all. What makes people decide one night or one week to all come out but then spend days or weeks never coming by? Are we forgotten about? Is our menu not diverse enough? Does our aesthetics lack? Is our service not up to par? Do we need more advertising? How do locals still not know we exist after three years?

Going around from table to table, we constantly get praised on our restaurant. On how perfect everything is. But it often feels like we're still missing something, because if we truly were perfect, we should be busy all the time. Right?

My husband and I took a trip to New York City at the end of September for our anniversary vacation. Actually, we drove from Nashville to Niagra Falls to New York City, but that's a whole other story! The point is, our experience in NYC was eyeopening. At every restaurant we went to (even a 3.5 star Yelp rated restaurant...which is not the same as 3.5 star in Los Angeles) we had tasty food, gorgeous aesthetics, and impeccable service. Their service standards at a 3.5 star restaurant where better than most 4+ star restaurants in Los Angeles. From there, we experienced two Michelin star restaurants: The Musket Room (which is the only other New Zealand fine dining restaurant in the USA) and Le Bernardin, the top restaurant in NYC and voted #2 in the world. At The Musket Room, we dined in a rustic fine dining space, similar in size to our own but full of personality. It was inviting, intimate, and instantly set off romantic vibes in your head. Brick walls gave off the old New York vibe, completed with soffit lighting and rustic wood paneling on the ceiling. When we arrived, the host stood at a music stand by the entrance. Once seated, we were handed our custom menus for our set menu, complete with a wax seal. Our server was constantly waiting on us, bringing our wine pairings and explaining them to us. He was knowledgable and friendly. The food was delicious, and Gwith truly felt like he was back in New Zealand by some of the flavors that Matt Lambert showcased.

When we went to Le Bernardin, it was at a different level than we've ever experience in our entire life. Upon arrival, Gwith had to get a suit jacket because jackets are required inside the restaurant. We sat in the cocktail lounge, waiting for our table, and took a look at the cocktail list. Gwith quietly mentioned to me, "I don't have my glasses," as it's hard for him to read a menu without them. Low and behold, the host walks up next to him with a box of temporary reading glasses in three different prescriptions. Wow. Mind blown. After we ordered our cocktails, we were escorted to our table where I was provided a stool to set my purse on. The aesthetics were nice, with wood paneling and lighting accents throughout. I definitely preferred The Musket Room's rustic feel. Although the check was ironically higher at The Musket Room (albeit it's family owned so it makes complete sense!), it felt like anyone could dine there for a romantic evening out. Le Bernardin you could tell was meant for only the wealthiest of New York City. To clarify that statement though, the service was not snobbish in any way. It just felt like Chuck Bass's father could be at a nearby table having a billion dollar business meeting. (That's a Gossip Girl reference! My latest Netflix guilty pleasure after my son is asleep each night!) The service was exceptional. Our servers and bussers were friendly and the kitchen staff made certain to attend to all of my allergies. There was not a single misstep the entire meal and I am still dreaming about the tasting menu we experienced. I would dine here again in a heartbeat.

Dining at Le Bernardin in NYC

We left our trip with a new vision. What we want to achieve is not out of our reach. Our restaurant definitely needs some refurbishing...our outdoor patio has already been fixed up with an array of beautiful plants. We look at it now and think, "Wow. This was incredibly bare before. How did we not notice it?" We are in talks with a designer to redo our restaurant's interior. Change the lighting, bring a more rustic fine dining vibe, and all around give personality to our interior, so our aesthetics match our food. Our plates have all been upgraded to stoneware, leaving behind the outdated white plates. We have blankets arriving for cool winter nights on the patio and reading glasses for those who forgot their own, because it's the little things that wow us. And we want to wow you. We are also proud to announce we have an amazing new front of house manager, Jillian, coming on board to bring a level of service that we so far have only seen in NYC.

Aroha's new on site herb garden at our outdoor patio
The problem is, being cooped up at our own restaurant for three years, we've been unable to observe or keep up with what other fine dining establishments are doing. And to be completely honest, there is only one fine dining restaurant in Los Angeles that I can think of that provides even near the same level of service as NYC, and that's Ocean Prime in Beverly Hills. Their service is consistently wonderful no matter which city you're located in. All in all though, Los Angeles has yet to do what NYC is doing.

But we're going to change that. If we continue down the path that we're aiming towards, you should be getting a taste of the NYC treatment right here in Westlake Village, California.

Change is coming.

This whole experience has been a rollercoaster for us. It's exciting and it's terrifying all at once. I feel like we're constantly taking leaps of faith to achieve our dreams and constantly letting our fears hold us back. Some changes we made early on were for the wrong reasons. Out of fear. Changes like trying to offer prices that competed with a local chain restaurant. Prices that did not cover our food (imported, fresh, and organic!) and labor costs. Prices that made it impossible for us to ever reach a profit. Or trying to offer mainstream food items like a burger on our fine dining menu (what were we thinking?). It didn't bring any customers our way by riding on the coattails of our fears. However, the second we started trying to make the food we wanted to make, our restaurant already began to improve. And that food isn't even showcasing my husband's incredible talents. His stress and fear holds him back from trying creative and exciting new items, and yet, every time he does, we improve. The problem with being a restaurant owner is that you spend almost 90% of your time focused on fear. It keeps you from leaping for your goals and showing the world what you can do. Sometimes, it feels impossible. Most times, fear has the complete opposite effect and instead of propelling you to make improvements, it makes you lose focus and fall behind.


New dessert collaboration by Gwithyen Thomas and Custom Cupcakes By Sarah:
Sarah's Chocolate Implosion Cupcake

Maybe some people find it ludicrous to try over and over again. I'm sure some people would've thrown in the towel by now. I won't lie: there have been plenty of moments where it just feels easiest to give up. Most times though, instead of giving up, you just need to reach a little (or a lot) further. You need to put aside your fears and go all in. You need to get up from the floor, wipe your tears, and head back up the stairs because maybe next time, you won't fall down. Maybe next time, you'll get to exactly where you want to be, completely unscathed.

Don't stop dreaming. Don't stop believing. Don't stop reaching for your goals. Not until you know you've done everything in your power to try. Then, no matter what happens, you know you gave it your all and at the end of the day, isn't that what's most important? Leaving behind the what ifs and the I should'ves, and instead (using our son's favorite word to get what he wants),

GO for it.

Saturday, September 3, 2016

Our 5 Year Wedding Anniversary and Aroha's 2 Year Anniversary!

To say these last five years have been a journey would be a tremendous understatement.  Never in my life have I had a time that has been filled with so much love, change, determination, stress and joy. Today, it is five years since I married the love of my life, Gwithyen Thomas. In the years since, we moved states (well, he moved countries first!), started a business (Aroha's two year anniversary is next Saturday, September 10th!), started a family, and all around grew as people and as a couple. Throughout our most stressful times, I never once forget the vows I made that day. I vowed that through the good times and the bad, I would keep falling deeper and deeper in love with him. And even if somedays I feel like a basket case from our daily stresses or I'm going crazy from the same ridiculously silly jokes he loves to tell time and time again, I never stop falling more in love with him. The most beautiful thing about a marriage is that you never stop learning about each other because every day, something new happens that continues to affect how you think, how you act, how you feel, and who you are.

This week, I have had the pleasure of re-watching footage from our engagement interview. I edited it into short clips to release to family and friends and it has been a wonderful trip down memory lane, bringing me back to the very beginning of our beautiful romance. When we named our restaurant Aroha, we named it in honor of not only our love for two beloved family members who passed away, but also because no word could better describe us as a couple. Today, I'm excited to share with you the long distance love story that inspired our restaurant. Enjoy the clips below!


As for our restaurant's two year anniversary, please start making your reservations now for an evening of wining and dining, complete with wine and canapés on our front patio from 4pm-6pm and a Chef's Table during our dinner service. Gwith has been excitedly working on our fall menu and is planning to showcase a dish or two from it in his Anniversary Chef's Table, giving you the first chance to taste one of his new upcoming dishes!

We look forward to seeing you there and celebrating with you!


Reserve Now

30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2015 Aroha Restaurant.

Sunday, December 13, 2015

Aroha's New Years Eve Menu & Our Special Announcement!

I can't believe in just a few weeks 2015 will be coming to a close! This past year has been such a life changing experience for both my husband and I and I truly can't believe how far we have come.


We are so thankful for the amazing customers we've had so far at Aroha. There are so many large corporate owned restaurants that we compete with daily and as a small family owned restaurant, we are beyond grateful to those of you who continue to spread the word about us and support our small business and family! We look forward to providing you with more quality food and service as we continue to grow in the Westlake Village community.

As for Aroha's New Years Eve plans...we have just released our six course 2016 Countdown Menu which offers many of my husband's most delicious dishes including the New Zealand Venison Loin with cherry gel, vanilla parsnip, pistachio, and micro licorice greens; Ceviche of Tua Tua Cloudy Bay Clams with lime, cilantro, chili, and tomato; and Jelly Tip Ice Cream with fresh berry jello, mixed berries, and house made vanilla ice cream encased in chocolate! If you would like to view the entire menu (as well as the wine pairings!), click here. We are proud to say our Countdown Menu is 100% gluten free/gluten free optional. We will also have separate available menu options for vegetarians dining with us, and, as always, if you have any specific allergies, we are happy to make changes to the dishes to meet your needs!

We will also be offering some giveaways throughout the evening, including $100 gift certificates and bottles of wines!

We hope all of you are having a wonderful holiday season thus far and look forward to spending New Years Eve with you!


On another exciting note, I would like to officially announce, with a photo and short video, the arrival of our baby boy, Bailey! He arrived in this world on October 17th and Gwith and I have been soaking up every second since.


Throughout the nine months of my pregnancy, I wrote a song for Bailey and I sang it almost every day. I'm happy to say that since he's been born, it almost always relaxes him and puts him to sleep! The video below features both the song and footage of Bailey shortly after he was born! Enjoy! ("Hey Little Baby" by Justine Thomas is available on iTunes.)


Once again, thank you everyone for your support! It means the world to us!


Reserve Now

30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2015 Aroha Restaurant.

Friday, September 11, 2015

Aroha Restaurant: Our One Year Anniversary, Year in Review, and Meeting Lorde!

It's hard to believe it's been a year since our restaurant's grand opening! So much has happened in these last 12 months and we have learned so much about operating a business, customer service, and most importantly, ourselves. Saying it's been an easy ride thus far would a lie. It hasn't been. It's been hard, exhausting, overwhelming, and sometimes, downright depressing. But it's been worth every moment because for all of the challenges we've faced, it's also been exciting, fun, eye-opening and at the end of the day, completely amazing.

Celebrating our one year restaurant anniversary! (Sept. 10, 2015)
The biggest challenge we've faced in the past year is our overwhelming desire to please everyone, which these past couple months, we finally realized that's not possible. You can never please everyone or cater to everyone, and as we've realized this, I feel like we've brought the restaurant back up to the level that we always intended for it, and we plan to keep it there. We've always been about providing quality food and service and quality comes at a price. It's been hard to become okay with that idea! As young business owners, even if 90% of the customers love and appreciate the restaurant's food and concept, every time the 10% come in that complain that our freerange imported New Zealand meat is too expensive and should be $20 or less, we've made the mistake of trying to rearrange the menu and pricing to cater to these individuals. Of course, being sticklers for quality, we kept the quality and still tried to meet these demands. Needless to say, that has not worked in our benefit and we certainly have paid the price for those mistakes...very literally. The fact is, we will never sacrifice the quality of our food or service and at the end of the day, we just need to keep getting visits from our amazing customers who understand that. After a year of being open, we've finally learned that this group of customers does in fact exist and we just need to focus our attention on them! We're very excited to start Year Two focused more than ever on our concept and bring more amazing creations and ideas to Aroha!

At the end of this first year, the biggest lesson we've learned is to never be afraid to follow your vision. Go with what's in your heart and eventually, people will follow. It just takes time to grow and trying to rush growth is just a recipe for disaster.

While we've been through some very challenging times, we've also had some incredible experiences that we never would've dreamed of! A couple of weeks before our grand opening last year, we were contacted by the New Zealand Consulate to host a private event for the Consulate General, Leon Grice. The event went off without a hitch and it was a fabulous way to adjust to our brand new kitchen and staff.

Gwith and I with the New Zealand Consulate General, Leon Grice.

That day was exciting for us, both professionally and personally, as Gwith and I received the surprise of a lifetime! His family flew in from New Zealand to surprise us and celebrate our restaurant's launch!


Then, shortly before opening last year, we were contacted by The Breeder's Cup Taste of the World to represent New Zealand a month after our grand opening! This opportunity was an incredible experience as we presented our venison carpaccio to celebrity chef, Bobby Flay (who absolutely loved it!), and 1,200 other guests within a three hour time window.

Gwith and I with Bobby Flay at the 2014 Breeder's Cup Taste of the World

Flash forward and we've had some great talents visit our restaurant since our opening! Within the first few months, we had visits from now regulars, Hercules actor Kevin Sorbo and Kiwi native Flight of the Concords' comedian Rhys Darby.

Gwith and I with Kevin Sorbo (Hercules)
Rhys Darby and his wife, Rosie, tweet about his experience at Aroha

During the winter of last year, we also got a visit from the New Zealand news station, Seven Sharp! The exposure we were given apparently made Gwith a celebrity back in New Zealand and thanks to this video, we've even had Kiwis fly in from New Zealand with our restaurant on their list of places to visit!



This past week, however, has blown our minds. Within our final week of our first year, we had the opportunity to cook for not one, not two, but THREE Grammy award winners! One week ago, we had the privilege of serving System of a Down's lead singer, Serj Tankien during our Friday lunch. It was wonderful to chat with him and we were ecstatic when he asked us for a photo so he could Instagram his experience! The post blew up with over 12,000 likes within the day!

Us with Serj Tankien and his Instagram post
Still over the moon about this experience, on Monday night, Gwith received and incredible phone call and opportunity from New Zealand TV personality, Brooke Howard-Smith for his charity, Cure Kids. Just two days away before the launch of their video, "Team Ball Player Thing" (a charity video and song raising money for Batten's disease featuring New Zealand musicians), he was searching for a chef to cater the LA launch party at Grammy Award winning producer Joel Little's house. Gwith seized this opportunity and on Wednesday night, we made our way there to cater the event, supplying our Cloudy Bay clams, green lipped mussels, New Zealand lamb, and the biggest hit of the party, our venison sausages from our Sunday brunch menu! The event included a large majority of the artists featured in the video, including many of my husband's favorite Kiwi bands like Six60, Kids of 88, The Naked and Famous, and Daniel Bedingfield (who happens to be the singer of our song, "If You're Not the One"). Throughout the night, as the only pregnant lady there in my third trimester, I was kept company by non other than Grammy Award winning artist, Ella Yelich-O'Connor, otherwise known as Lorde! As she ate up our food (and repeatedly made her way back to the grill for more venison sausages!), she couldn't have been any sweeter. She was constantly making sure I not only had a place to sit throughout the evening but also that I was being kept company. I truly love the essence of Kiwi culture. Everyone is so down-to-earth and truthfully, if I hadn't seen so many photos of her online and in magazines these past couple of years, I never would've known she was a celebrity.

Us at the Kiwis Cure Batten Fundraiser (Top left: Me and Lorde, Top right: Gwith and I with Six60, Bottom left: The guests watch the launch of the video, Bottom right: Gwith and Lorde)
Please support this fantastic organization and cause by sharing the video and checking out the song "Team Ball Player Thing" on iTunes. Be sure to share with the hashtags #kiwiscurebatten and #teamballplayerthing! The video features a slew of New Zealand celebrities including Peter Jackson, Rhys Darby, Bret McKenzie, Boh Runga, Brooke Fraser, Dave Dobbyn, Gin Wigmore, Kimbra, Daniel Bedingfield, Matiu Walters, Sam McCarthy, Thom Powers, Alisa Xayalith, Lorde, nine of the All Black players,  and countless others! It really is an amazing collaboration.


As we start our second year at Aroha, we can't wait to seeing what new opportunities arise! We hope this upcoming year brings joy to everyone as we continue to grow into our roles as restaurant owners and take Aroha to new heights!

Thank you everyone for all of your support this past year! It has been one wild ride and we look forward to continuing our journey with you!


Reserve Now

30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2015 Aroha Restaurant.

Friday, August 7, 2015

Our Aroha Summer & What's New on the Home Front!

Since we opened Aroha last September, our main goal was to build our customer base gradually while we learned the ropes of running a restaurant and made connections locally with the various newspapers. It was a tough experience to originally open so close to the winter months with little advertising when most people aren't in the mood to go out, and especially to try something new!

This summer though, we felt our staff and restaurant were ready for a big launch! I think the most important thing we've learned through the restaurant is that there will always be hiccups in any business. Nothing will ever be 100% perfect but timing is definitely everything. While we may still have an off day (who doesn't, right??), we now know how to work with the staff to improve any issues a lot faster.

After nearly a year of trying to begin valet parking for our restaurant, we were ecstatic in July to finally begin and thus have enough customer parking available to launch our full advertising campaign with confidence!! In the past month, we've been heavily pushing our name out on Facebook, running ads in 805 Living, The Acorn, and Beyond the Acorn. The Acorn has been fabulous to our restaurant and wrote both a review for their newspaper and an article for their magazine, discussing my husband and I.

Read the full article for Beyond the Acorn here
We've got some exciting things coming up at the restaurant in the next two months, including a new and much more extensive wine list beginning at the end of next week, an extended happy hour menu, and I'm sure my husband has a few new dishes up his sleeve! We've already added some new additions to our brunch menu and a couple new seafood salads to the lunch menu! Be sure to come in for Sunday Brunch soon to try our brand new Blueberry and House made Ricotta Pancakes, House Cured Ora King Salmon, Blackberry and Granny Smith Apple Oatmeal, and of course, New Zealand Venison Sausage (view the menu here)!

It's been exciting to see our numbers begin to jump and we are so grateful for all of the support from the community! The most challenging part is making sure my husband is there for all of the busy times now, which is a great problem to have, of course, but the timing of everything couldn't be crazier! While the restaurant continues to grow, so does my belly! With our baby due in October, Gwith has been a real trooper trying to balance everything. Every morning, he wakes up at 6 am to help me and my growing belly out of bed, before heading back to sleep (or to the supermarket if I'm craving something!) and then heading to the restaurant and returning home at 10 at night...of course, if he's not at the restaurant (he's pretty much always on the phone for the behind the scenes work though!) you can guarantee he's either at a prenatal appointment with me or organizing the house in preparation for our baby! I'd be lying if I said I wasn't in nesting mode right now and going completely crazy wanting everything to be perfect! I'm in awe of him everyday and how hard he works at home and at the restaurant for our growing family.

On the home front, we have had a busy week this week with not one, but two close friends flying in to stay with us for our baby shower on Monday! One friend is a close friend of Gwith's from New Zealand, Max, and the other is one of my best friends, Lisa, who I've only seen in person once since we were 10! We are so happy to have them both in town with us! So far, we've been taking Max to all of the "best" America has to offer. I say that sarcastically. For some reason, and Gwith was the exact same way originally, every visitor we have from New Zealand wants to go to places like Walmart and Taco Bell! No matter how much I try to convince them that we have much better quality stores and restaurants, apparently there is nothing more "American" than those places! Poor Max has been dying from the LA heat though! On Tuesday night, he arrived in the valley in pants and a long sleeve shirt. For anyone that lives here, you know how bad that is. That night, Gwith found him standing in front of our A/C vent, arms outstretched, trying to cool down. We're hoping to squeeze in a little time on Saturday or Sunday to show them around LA more, but we'll have to wait and see what Gwith's schedule is looking like at the restaurant.

I am so excited for our baby shower on Monday! As I've entered the third trimester, the past number of weeks have not been easy for me, so it's nice to look forward to something. When I say it hasn't been easy, I mean, our wonderful baby boy has been enjoying punching my hip and kicking my ribs at the same time, pretty much all day long. He's incredibly active, which is wonderful, but man, he must have Gwith's energy levels, because I swear, this baby never sleeps. My stomach is also getting pushed on more and it's getting much more challenging to eat! I am definitely looking forward to his arrival this October. Although, as a first time mom, I'm also terrified about the thought of labor. I've never done well with pain and I've always tried my hardest to avoid it...but this is one thing I can't seem to get out of! ;)

Our handsome baby boy as of July 15th (25 weeks!)
In other news, I've been writing a song for our baby boy since pretty much the day we found out I was pregnant! I am so excited for every one to hear it once he's born...it mentions his name in the chorus, so I can't post it yet...however, I may post a clip of a non spoiler part soon! :)

Anyways, hopefully I'll find the brain power to write again soon! I've been wanting to blog for a while but every time I sit at the computer, my pregnancy brain clicks on, and I can't remember a single thing to talk about. My brain must've been working a little bit better this morning! YAY! Maybe it will last another hour...or even the day??! That would be amazing!

Again, thank you everyone for your wonderful support at the restaurant and for the many congratulations on our upcoming bundle of joy! Every time a guest congratulates us, Gwith passes it on to me when he gets home. :)

Bonus photo of our bunny Willow napping because she's just so darn adorable!

Saturday, January 31, 2015

Aroha Restaurant: This Valentine's Day...

As the weeks countdown, I am getting more and more excited for Valentine's Day at Aroha. It's strange because I'm normally such a traditionalist when it comes to the holidays, and I partially expect myself to feel bummed out that I don't get to have my own romantic dinner with my hubby. However, reservations are already filling up and I'm incredibly excited for our special menu.

Gwith has been working with his molecular gastronomy set that I bought him for Christmas to learn some cool new things to do like making foams and sugar-glass shells. I've been encouraging him to practice these methods in hopes that he can use some on the Valentine's Day menu.

Speaking of which, we will be releasing our full Valentine's Day menu tomorrow online! At the moment, our menu includes some delicious (and romantic) options including Oysters with a citrus foam and micro basil, and my personal favorite dessert option, Dark Chocolate Kiss incased with white chocolate mousse sprinkled with gold leaf and rose crystals. For those with allergies and dietary restrictions, you'll be happy to know that our pre-fix menu is 100% Gluten-Free, Dairy-Free Optional, and Vegetarian Optional as well. Each dish is also paired with a delectable New Zealand wine.

I'm going to start working on a romantic music playlist for that Saturday evening and I'm definitely brainstorming on decor ideas to make the restaurant even more romantic.

To finish off the evening, every guest will also receive a copy of my CD single, "Stepping Stone", the love song I wrote for Gwithyen before we married. The single will come with a small booklet telling our own personal Aroha story of how we met and fell in love. I am incredibly excited to share my music with everyone on this special day!


For those of you who won't be joining us for Valentine's Day, and would like to listen, please visit my music page or find me on iTunes. If you'd like to hear one of my more recent live recorded songs, listen below to "Hideaway".


If you haven't made a reservation yet for Valentine's Day and do plan on joining us, I highly suggest making a reservation now, as we're already 50% booked for the evening!

Reserve Now

30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2014 Aroha Restaurant.

Sunday, January 18, 2015

Aroha Restaurant: Our Craziest Night Yet


I'm not going to lie - Saturday night was amazing in a lot of ways but today, I'm still feeling an endless amount of anxiety.

The truth is, nobody and nothing you do is ever perfect. And especially not on the first try. That night was definitely one of those examples. Things didn't run as smoothly as they normally do and service was slow, even though for us, it felt like a marathon was being run. First of all, our last "busy" night was in November, and we served around 65 people in 3.5 hours. Before that, we slowly built from serving 30 people on a Saturday night, to 40 people, to 50 people, etc. We still had a few hiccups with 65 people but in general, we had eased into it.  Suddenly once December hit, our Saturday nights slowed to a halt. Last week, we served 30 people for 3 hours. So imagine our surprise this Saturday when 85 people showed up in a 2.5 hour timeframe...

For the very first time since we opened, not a single table at the restaurant was empty. It was amazing to know so many people had suddenly decided to give us a try. Of course, I've been wishing repeatedly that we and our staff had expected it!

With only four people in the kitchen preparing three course meals for 85 people within a 2.5 hour time frame, I'm surprised a majority of the tables actually got served in a timely manner. I was even more surprised while making the rounds from table to table that one table actually got their main courses too early!

Luckily, for the most part, the guests were incredibly understanding. They know we're new, they see we're working hard, and they have amazing confidence that we will get our pacing down. Unfortunately, there's always a customer or two that you can't rectify the situation with no matter what...and it completely kills me.

For me, it doesn't matter that 81 of our 85 guests were happy and understanding. In the end, all I can think about are those four customers who left unhappy. Why? Because I truly want everyone to be happy. I want everyone to have the best experience possible and to know that we couldn't give it to them devastates me completely. To make matters worse, Yelp, always comes around to haunt you. Again, countless five star reviews but when that one one star review creeps up, it's heartbreaking every time. I wish I could say I'm sorry to them or turn the clock back to make things run differently. But truthfully, no matter what I wish I could've done, I'm pretty sure if I repeated the day, it all would have turned out the same. No matter what, we couldn't be everywhere at once and I can't continue to beat myself up for it.

Because that's the thing. When you're running your very first business at 23 and 26 years old, or any age for that matter, your going to mess up. You're going to have an off day. But how else are you ever going to make something successful in life? No one succeeds at anything in life without screwing up the first few times around, because honestly, that's the only way you learn.

The most hurtful thing to me is to have our work be chalked up to being a result of "amateur management". The hardest thing about being a young business owner is that all of our mistakes are considered a result of us being young and therefore incompetent. Yes, we're young. Yes, things did not go as planned. That's not amateur, that's just life. For a fresh new business, there's no way mistakes aren't going to ever be made. However, many restaurants have these problems after years of being open, with experienced managers over the age of 40. In the end, I feel proud because we're only four months in. In four months, we've dealt with so many challenges and have managed to arise to the occasion practically every single time. So we made a mistake. Who hasn't? In the end, all we can do is learn and grow from the experience. And for the last year, my husband and I have done exactly that.

For the rest of our time in this industry, and in life in general, we will continue to learn from our negative experiences and use them to our advantage.

So to those customers Saturday night who left unhappy and angry, I am sorry. We didn't intentionally fall behind in the kitchen and we didn't intentionally avoid apologizing to your table. We will however, continue to intentionally work to fix these problems so they do not happen again on our future busy nights.

Monday, November 10, 2014

Aroha Restaurant: The First Busy Weekend

We're two months in. Two weeks ago, during the World Series, I was feeling incredibly down because of the lack of customers. We knew it was because of the games but after only a month and a half of being open, you can't help but worry when you have slow nights! When this past week began, I was fretting over the number of customers we were having a night. We were hitting the numbers we needed to in sales thanks to some large groups but we didn't have a whole lot of customers. On Thursday, I was emotionally all over the place. After a week of having multiple staff members unable to make it in, our GM on leave for personal matters, and a slow flow of customers, I felt like I was hitting a wall. Keep in mind, I've never been in the restaurant industry before so my husband can tell me all he wants about how things will "even out" but it's impossible for me to believe it until I experience it.

Then Friday hit...

Honestly, I can't even remember what Friday lunch was like. I don't think it was packed, but it's all a blur. Friday evening on the other hand, was far from expected. Don't get me wrong, we knew it was going to be a good night when we had 28 people already reserved. But we didn't know we'd do more than double...and we definitely didn't know it would all be within about a two and a half hour time frame!

Friday Night, Full Patio!
Lets start with a little back story: since we opened, our staff has been taking tables on rotation instead of sections. Originally, this was because when we did sections, one server would end up with ten tables and another would end up with one. In the end, rotating seemed like the best idea. So on Friday night, we did what we always do. We rotated. Our three waiters rotated to tables covering the front patio, the back patio, and the inside. To make matters even more confusing, they had to remember the front patio was there, as we only added it this week and this was the first time people sat there! All of this resulted in each of our waiters running from front to back to take care of their randomly interspersed tables. Needless to say, it was not easy. As the one hosting for the evening, I had to track each of them down every time there was a new table and tell them who had it. It was a good thing I wore my tennis shoes that day! Being quick on my feet was definitely a must.

Back in the kitchen, Gwith and Noe (our Sous Chef), were training our new lead line cook. He had trialled with us earlier in the week on a very slow night, but this was his first night really learning a majority of the food! What a night to learn! He did a fantastic job but again, as he was still learning the menu, it was definitely a feat for the kitchen to get about 65 customers fed in a timely manner within a short time frame!

On Friday night, we didn't really get to talk to the customers because it was such a hectic night. Our waitstaff didn't hear many complaints though and the customers we did chat with were all very happy. At the end of the evening, I couldn't help but feel anxious because I didn't get the chance to really know how the customers POV was. For us, we were running around like chickens with our heads cut off. With that said though, any previous time the staff has felt overwhelmed, the customers have rarely noticed. Regardless, I still hope the customers were overall happy despite any hiccups that may have happened! It was the first night our two patios were packed and like always, customers like to show up at once! The majority of our 65 customers showed up between 6:00 and 7:30 pm. It was incredible to have some regulars show up, ask for the back patio, and have to inform them the tables were all reserved or taken. They were as surprised as we were. Last time they had been at the restaurant, there were always plenty of tables to choose from! Note to all of our future guests: I think it's time to begin making reservations for Friday and Saturday night...

Oh yes. Now onto Saturday...

When Saturday began, we already had 32 people reserved (more than we had on Friday). After learning some things from Saturday, we made changes to the front of house. This time, each of our waiters had sections, except for the inside. Because our patios are such a hit, the inside rarely fills so we rotated that area instead...I think you know where this is going. Of course, Saturday had to be the first night that we not only filled the back and front patio, but the inside filled up as well! For the waitstaff, I'd say the night overall went a lot smoother than Friday. It was still hectic and busy (we probably need to add a third runner/busser for these busy nights!) but at least our waiters weren't running from the front to the back to find their tables. Next week, I'll probably be sectioning off the inside too. For the kitchen, however, things were almost the same at the previous night, except besides training the new line cook, our other line cook was tired and under-the-weather. In the end, as far as we know, there was only one table that waited far too long for their food. The ticket got pushed aside and the food took an hour to come out! We felt so bad and of course comped their main courses. Luckily, these guests were incredibly nice and weren't angry or anything. We were definitely grateful for how understanding the customers were throughout the evening.

In terms of staffing, we will have to wait to see how things go again next weekend. The front of house should be a lot smoother with sections, and if we get an extra runner in time, while not necessary, that will definitely help them out. The back of house, we won't know if we need another line cook in the kitchen until we see how everything flows once our new staff member knows the menu. We still may need an extra hand but again, we won't know until everyone is at their smoothest.

When we could, Gwith and I managed to get to at least 50% (if not more!) of our guests for the evening and all of them were happy with the food and service. As the evening came to a close, I felt far more relaxed than Friday night because I knew the customers, overall, had a great experience. We only had two truly unhappy customers who complained to us directly all weekend and we are so happy that it was only two considering how crazy it was!

The Aroha staff celebrating a job well done on Saturday night after service!
So Friday and Saturday came to a close. And yet through all the madness,
It never could've prepared us for Sunday...

For Sunday we open for brunch. Brunch is never busy. Brunch is normally dead. We know its going to take a while to build but honestly, some days I second guess if we should even be opened at 10 am for brunch! In the kitchen, the two line cooks both called in, unable to make it. So, Gwith had to in list one of our waitresses for the shift, who also doubles as a line cook other days of the week, to help in the kitchen instead of on the floor. In the meantime, until our other server arrived, our busser took the tables that came in. It was a slow amount of tables and everything seemed okay. At around 11:30, our other server was supposed to show. When our server didn't, our busser continued to serve the tables. Forty minutes went by and Gwith and I sat down, while I ate, and we happily said to each other that we were glad it was slower today. We were both so tired from the previous two days and because we were short staffed, it would be quite a challenge if we were busy...Why we said this, I don't know. Everyone knows that once you say something like that, you jinx yourself. Because right then, the fates clearly heard us and said "Challenge accepted!". At around 12:30 pm, in walks a party of eleven. Yes, eleven. And then a bunch of tables of two. Our busser who had never served before ended up being a one man show and serving (and bussing!) what ended up being 30 people on his own, while Gwith ran in and out of the kitchen to help serve, bus, and cook, and Becky was the one woman show in the kitchen. I ran around trying to clear tables, check on customers, and seat people. Needless to say, it was a madhouse. Thankfully, we managed to call in our other busser, who willingly came in to help. Still, he didn't arrive until about an hour later, so Gwith was on the floor and in the kitchen for quite a while before he could truly help Becky out.

Sunday night was a good night, customer wise. Although, my husband may have a different opinion! We had some large groups, about 35 people in the end, and for the front of house, even when short a server and our GM, things ran pretty smoothly. For the kitchen however, it was another story. It was just Gwith and Noe cooking three course meals for 35 people in about an hour time frame, because again, everyone always comes around the same time! They did it but apparently they were running around quite a bit to get it all done!

It would be an understatement to say that we are SO GLAD it's Monday, and we're closed. We look forward to future busy weekends but hopefully we'll actually have a full staff of employees for those!

Thank you to all of our guests for being so understanding and fantastic! We look forward to seeing you all again soon. And definitely, definitely, make reservations if you want to come in on a Friday or Saturday night, and request indoor or outdoor seating. We will do our best to accommodate you. The earlier in the evening your reservation is, the easier it will be to hopefully give you the seating location you want!

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30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2014 Aroha Restaurant.

Sunday, November 2, 2014

Aroha Restaurant: Breeders' Cup Taste of the World 2014

On Friday night, Gwithyen and I had the honor of representing New Zealand Cuisine at the 2014 Breeders' Cup Taste of the World event hosted by Bobby Flay! It was an incredible experience that will stay with us for a lifetime.

The past two weeks leading up to the event, nerves were definitely flying high as Gwith prepared and had to focus his attentions fully on Taste of the World, rather than the usual day-to-day service at Aroha! His sleep became less and less as he got ready for the restaurant's biggest event thus far. During the days leading up to the event, Gwith had some of our team members in the Aroha kitchen help prepare, including Becky, our line cook (and also server), who sliced the majority of our venison carpaccio for the event!

On Friday afternoon, we arrived at the Huntington Library's prestigious East Lawn, where we, and five Le Cordon Bleu volunteers, unloaded all of the food from the car and brought it into the purple decorated tent. As we wandered in towards our booth, we looked from side to side reading the names of the other 14 world-renowned chefs representing their countries, including Iron Chef Eric Greenspan, Michelin star restaurant chef Brendan Collins, food writer & TV personality Martin Shanahan, and award-winning pastry chef Francois Payard. We felt so honored to be representing New Zealand Cuisine among this talented group of chefs.

Gwithyen platting his Venison Carpaccio

After setting up his station, Gwithyen wandered over to the Irish table and introduced himself to Executive Chef, Ed Cooney. Just moments into the conversation, they discovered they had a mutual friend in common. Gwith worked under a talented chef in New Zealand who also happened to be Ed's Sous Chef in Ireland! It's crazy how small this world is! Ed, who has showcased his food for multiple years at Taste of the World, gave Gwith and I some helpful information, including how to pace ourselves. He let us know that it would start out slow and steady and then we'd just be hit for two hours straight. And wow, he couldn't have been more accurate!

Gwithyen Thomas and Ed Cooney
As the doors opened at 5pm, people slowly started trickling in. As I stood there, I even began thinking, "Maybe we shouldn't have plated so many dishes right away! There doesn't seem to be enough people." Within a blink of an eye though, I ended up eating those words. Before we knew it, hundreds of people started approaching our table. Our team couldn't plate fast enough! We would set 40 plates on the table, Gwith would turn around to begin plating more, and within two minutes, I would've handed off all 40 plates. Not only were people loving Gwith's venison carpaccio, they were coming back for seconds and thirds! Throughout the evening we had people telling us our venison was the best dish at the event and guests were recommending our table throughout the crowd! Among all of these other established chefs, that was an amazing compliment. The chefs from the other tables began approaching us as well and snagging a plate or two. My favorite moments though were when a guest would come over, read "venison" and shy away. Every time this happened, Gwith told them that once they tried it, they'd never look back. And sure enough, they'd each try it, and their faces would fill with joy as they swallowed their first bite. Within moments, they would turn around, walk to their group of friends, and bring them back to the table!


Amongst the 1,200 guests, we eventually had host and celebrity chef, Bobby Flay, come over to the table. He thanked Gwith for being there and after a short conversation, walked off with Gwith's venison carpaccio. The following day, Gwith chatted with him again. Not only did Bobby remember Gwith's dish, he said it was "excellent" and he will definitely be visiting our restaurant in the future.


As the night progressed, things only became crazier! At times, we would run out of plated food and guests would begin lining up at the table, with forks in their hands, waiting for the next plate. It ended up getting to the point where Gwith was plating a single dish at a time, handing it to me, and I was handing it straight to a guest while he'd begin plating another one. I even tried speeding up the process by drizzling olive oil on the plates and garnishing the dishes myself...which speaking as a non-chef, I have NO idea how Gwith drizzles olive oil while covering up the nozzle with his finger. I tried it and all I got was olive oil on my hand...not the plate. Clearly this is one of the many reasons I'm not a chef! Part way through, I looked at my phone to get a glimpse of the time. I was thinking, "Surely we only have another hour or so left! We've served hundreds of people, time must be flying by!" Ha. We had only been serving the flood of people for about fifteen minutes and we had about 3 hours left to go! By around 8:45 pm, it finally began to calm down. The tent slowly cleared out and we began having a steady flow of individuals stop by to taste the food, or return for their second, third, or fourth serving!


As the event came to a close, we packed up, and headed out of the tent into the pouring rain, where we were driven back to our car by a golf cart. The next morning, we got dolled up to go to the Breeders' Cup World Championship and hang out in the VIP Trophy Lounge. We had lots of fun placing a few bets (that we always lost on, of course), and chatting with the other chefs. Around 2 pm, we headed to the Winners Circle where group photos were taken of all the chefs and the BC Turf Sprint winning horse and owner, Bobby's Kitten, were awarded their trophy from Bobby Flay. In the meantime, my parents and sister stayed at home watching the Breeders' Cup on NBC Sports. While they caught glimpses of Gwith and I on the TV during the Winners Circle, we were most excited to see Gwith's venison during the Taste of the World segment. I later discovered this segment was also on the regular NBC network too! Besides being on NBC and NBC Sports, Gwith (and his venison!) were also on HRTV.


Gwith and I on the Trophy Lounge's Purple Carpet at the Breeders' Cup World Championships
Needless to say, these past few days were amazing and we hope to experience it again in the years to come! If you'd like to try Gwith's venison, make reservations online now at our restaurant in Westlake Village, California.

Reserve Now

30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2014 Aroha Restaurant.

Tuesday, September 30, 2014

Aroha Restaurant: The Yelp Effect

Before I go into this blog, let me start by saying that these first three weeks at the restaurant have been great! Our numbers have been increasing, we already have a large sum of regulars, and at least 90-95% of our customers have been happy with the food and service; there will always be those couple individuals who don't understand our concept (casual fine dining) or enjoy the food, as is the same for any restaurant in this world.

Since we've been opened, we've had a handful of Yelp reviews. For the most part, we've had a lot of 5 star reviews, and all but two are from people we've never met before. The people we know who did leave reviews, didn't leave them because we asked them to. They left them because they genuinely liked the food and their experience. They have been full paying, repeat customers, who live in the area and deserve to voice their opinions like everyone else.

The most mind-boggling thing to me is why other people who didn't enjoy the food feel the need in their reviews to accuse the other reviewers of being fake. Is there no room for different opinions anymore in today's society? Does everyone have to announce that they know best? The truth is, when we receive a review from a customer outlining a negative experience they had or witnessed, we take it seriously. We want to deal with every problem head on and fix it. When a customer has an issue at the restaurant and tells us, we always do what we can to turn their experience into a positive one. Because we always make sure to take care of customer complaints, I find it incredibly upsetting to see a customer bash our restaurant on Yelp without letting us address the complaint while they're at the restaurant.

We're a new restaurant, and like every new business there are always going to be a few hiccups. Unlike a lot of other businesses though, we want to see the hiccups. We want to deal with the problems and make everything as perfect as possible. However, without constructive criticism, it's impossible to truly know what is an issue and what isn't.

For example, if someone complains in a review that everything they ate was bland and not seasoned to their liking, while more than 95% of our 930 customers are all satisfied, does that mean that this individual's food wasn't done right in the kitchen that night, or does it mean they just prefer spicy food and all purpose seasoning? The truth is, without being told the complaint at the restaurant, we have no way of deciphering the root of the problem. Had this complaint been heard, we would've comped the meal, returned it to the kitchen, and the kitchen would've checked the food to see if there was something they did wrong. If they did it wrong, they'd know for next time. On the other hand, if it tasted as it should, that may just mean our food isn't this customer's cup of tea. We would still comp them the meal. People aren't meant to like all of the same things. If everyone was supposed to like the same thing, then every restaurant's menu, according to my tastebuds, would only offer salmon and shrimp sushi, a half rack of ribs with french fries, duck, and gluten-free pineapple-coconut fried shrimp. For some odd reason, I've accepted the fact that, lets say, the Cheesecake Factory hasn't added these food items in replacement of their 20 page menu that I can't actually eat anything from.

Some complaints are easier to deal with then others. On one hand, certain complaints about portion size we want to deal with, to satisfy our customers. However, it can certainly be confusing when 60% of your clientele tells you they're happy to finally go to a restaurant and not get an oversized portion they can't finish, and the other 40% tells you they're still hungry and need more. We're working on finding that happy medium for these customers but I'm sure it will take a little time to figure out. Because these comments are constructive and customers have suggested different things they'd like from more vegetables to giving amuse bouches, etc., we're actually able to look into the issue and work on solving it. We're not just given a string of complaints with no solution. I really appreciate the customers who have taken the time to give us these constructive critiques and help us try to improve our business.

At the end of the day, I have to remember to just listen, breathe, and understand that not everything is for everyone. I'm not going to lie. At 23 years old, I may recognize that that's the way the world works but it's still definitely not easy to hear someone bash a business you've put your heart and soul into. It makes it hard to sleep at night and because of my health issues, it can also make it hard to eat somedays. It's a lesson that I'm still learning and something I have to come to terms with. In the end though, I appreciate every single customer whether they have loved our restaurant or they haven't and still have constructively told us what positive changes they'd like us to make.

To those who have dined at our restaurant already, thank you! We love seeing your smiling faces and it's a pleasure to serve you. And for those who haven't, we hope to see you there and hope to make your experience a positive one. Remember, if you do have a critique, let us know. We want to hear from you and we want to make your experience just as magical as we have for our other guests!

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30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2014 Aroha Restaurant.

Saturday, September 13, 2014

Aroha: An Incredible Week Thanks to an Incredible Team!

It's funny. Every day for the past 7 months, people I meet have been scaring me about the restaurant industry. I have literally had people tell me that once the restaurant began, my life would be over. As someone who hasn't been in the industry before, I couldn't just shake off these comments. Part of me, a large part of me, constantly believed them. I was having panic attacks day and night, trouble sleeping, and even trouble eating.

Well, we're one week into this crazy industry and there's one thing I now know.

Everybody was wrong. My life isn't over. As a matter of fact, it's just the opposite.

My life is only beginning.

While it's been a lot of hours and a lot of work, I look forward to going to the restaurant every single day. Honestly, I crave it. Every single day, I get to go to the restaurant and feel lucky enough to work with such an amazing team of people.

Someone once asked us why we started a restaurant. And before we could answer, he said it was to make money. The funny thing is, that answer has never sat well with me, because honestly, that's not the reason we started a restaurant. Sure, to be successful we have to make money. I get that. But do you want to know why I always wanted to start a business? To prove to the world that you can run a successful business just by treating your employees right.

Gwith and I have both had such awful work experiences over the past five years. These employers believed that disrespecting their employees and yelling at them was the only way to be respected as "the boss". Ever since we hired our staff, we have taken a very different approach. We've had both smiles and laughs as friends and nightly meetings as team members. And guess what: We've been open for four days and we haven't had a single customer complaint. Not one. Everyone has raved about the food and the service. Not a single item has been sent back to the kitchen. Not a single customer has complained about the waitstaff. I've never owned a restaurant before so I don't know if that's normal, but Gwith seems pleasantly surprised every single day. I'm assuming that he's never experienced that before in all of the restaurants he's helped open.

Grand Opening night on our patio!
Right now, no matter what ever happens, I just want to say THANK YOU. Thank you to our amazing team who has helped make our dreams come true and already, worked so hard to make Aroha a success. Your enthusiasm and hard work warms my heart every day. To be able to come to work every day and see friendly, happy faces, is everything I could've ever asked for. And THANK YOU to our guests who have come in these past few days and discovered our restaurant. It was our pleasure to serve each and every one of you. We are thrilled that you enjoyed your experience and that we could make your day/night a memorable one. I can't wait to see what the week ahead brings! Please join us this evening for dinner and tomorrow for our very first Sunday brunch starting at 10 am! We hope to see you there!

Relaxing After Hours with our late night team: (left to right) Lexi Medrano, Brian Smith, Gwithyen Thomas, Christian Stolp, Ben Schlesinger, and Justine Thomas

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30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2014 Aroha Restaurant.

Saturday, August 23, 2014

Aroha Restaurant: One of The Best Days of Our Lives

Do you ever have one of those days you wish you could put on repeat? Yesterday was by far one of the best days of our lives. It started with hectic prep work, continued into an amazing function at the restaurant hosting the New Zealand Consulate General and his guests, and finished with possibly what will be the best surprise of our entire lives.

To begin with, we couldn't have asked for a better first trial run at the restaurant. The Consulate General, Leon Grice, and his 20 guests absolutely loved the menu we offered. While Gwith was busy working, I got the pleasure to dine at the table and hear all of the rave reviews. I heard everything from, "I usually never take pictures of my food but this is picture worthy," to "It's been such a long time since I had a memorable meal" and so many more compliments. Needless to say, every item we served was a huge hit, as well as our New Zealand wines. One lady wanted to know where she could get a bottle of our Sauvignon Blanc. Our sommelier had to let her know that as our wines are primarily from boutique wineries, most of our wines can only be found at our restaurant.

Us with Leon Grice and a few of his guests
Throughout the meal, we had at least thirty local customers walk up to the door asking if we were opened. We also started taking reservations this past week for our September 10th grand opening and our September 9th soft opening for locals. We're only seating 40 people for our soft opening and we are already 90% booked. I know everyone is dying to see the menu, and since I'm in such a good mood today, I'm going to release a couple more items! We have already announced some highlights on our website, but I'd love to mention two more items that we served yesterday.

Crispy Pork Belly with butternut puree, roasted feijoa, baby cress, and a vanilla-champagne dressing

Raspberry Creme Brûlée served with coconut and a raspberry-passionfruit sauce
This week, we also release a photo of Gwith's Venison Dish:

Award Winning Venison pan roasted with sweet potato, cherry compote, pistachio, and a vanilla parsnip purée
We will be releasing the full menu soon, but I have to say, I'm loving releasing teasers at the moment! It's exciting to give everyone an idea of what we're serving without giving too much away too soon. Before I move on to the next amazing part of the afternoon, I must thank the staff that we had on board yesterday: Noe Lopez (Sous Chef), Jordan Greig (Sommelier), Brian Smith (Shift Leader), Alan Treitman (Junior Line Cook), and Miguel Villalpando (Dishwasher). For a first trial run, everyone did an outstanding job and we couldn't be more excited to have you all on our team!

Shortly after the last guest left, my parents and sister stopped by to say hello. Little did we know, we were about to get the best surprise of our lives. As we're talking to them, Gwith received a call from his sister, Muirie, in New Zealand. He talked to her briefly and then the phone was passed around to me. As I'm talking to her, the phone suddenly cut out. A second later, I glance at the front door and Muirie is walking in with our niece Alex!!!! It's been 10 months since Gwith saw them last and over a year since I've seen them. We were expecting them out in a couple of weeks but they surprised us early. Gwith's expression was amazing. If things couldn't get any better though, just moments later, our brother-in-law, Marcus, and Gwith's brother Rohan, also came walking through the door! While we expected Muirie and Alex in a few weeks, we were told Marcus couldn't make it. As for Rohan, he's never been to the US since Gwith moved out here, so that was incredibly unexpected, to say the least. It's impossible to describe how amazing their surprise was. I'm still tearing up just writing about it. The fact that they came out here early to surprise us and show their love and support for us and the restaurant is indescribable. We couldn't be more grateful to have such an amazing family and so much aroha around us.

When my family first walked in, my sister came in with her camera. Frankly, Raishel loves to take pictures of EVERYTHING so Gwith and I didn't think anything of it. We are so grateful that she captured this amazing memory on video:



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30990 Russell Ranch Rd Unit C, Westlake Village, CA 91362
© 2014 Aroha Restaurant.